Quality control


At Hazelhill Timber Products, we are committed to total quality in everything we do. We operate state-of-the-art machinery in the first purpose-built pallet factory in Ireland. Our staff are fully trained not only in our production process, but also in health & safety, customer service, and quality control.

We pursue industry certifications to demonstrate our compliance with accepted industry standards and we have achieved the following certifications:

  • ISO 9001 (see our certificate)
  • EPAL licence (see our licence)
  • ISPM15 DB-HT (Heat Treatment) certification

We maintain comprehensive quality records of all aspects of our production process, from initial receiving of raw materials to final delivery of pallet consignments. We operate a bale numbering identification system that ensures we can produce kiln records to verify that the timber used in each pallet has been kiln-dried.

Many of our larger customers conduct frequent supplier audits to ensure that their suppliers are following agreed processes and procedures. We welcome these audits and are proud of the levels of conformance they enable us to demonstrate.

We enthusiastically support the standardisation and quality initiatives undertaken by the pallet manufacturing industry in Ireland and Europe. To that end, we are members of BrePal, the UK & Ireland National Committee for EPAL. Our founder, Milo Henry, was the founding chairman of the Irish Pallet Manufacturer's Association.

Please contact us for more details of our quality system.

Contact details

Phone numbers

Our phone numbers are:

In Ireland: (094) 963 0094

Outside Ireland: +353 (94) 963 0094

More contact details | enquiry form


We are located in Ballyhaunis, Co. Mayo.

Latest news

Pallet Design System (PDS)

Hazelhill Timber Products is licensed to use the Pallet Design System (PDS), a specialised software package developed by the US National Wood Pallet and Container Association (NWPCA).


Lean manufacturing project

We have just completed a major project, based on lean manufacturing principles and Six Sigma, to update our business processes in the context of our recent investments in technology and storage.


New storage facility increases

To cope with customer demand, we have just opened a new storage facility that increases our storage capacity to over 25,000 pallets.


Land acquired for new storage facility

We have acquired grounds adjoining our existing factory on which we plan to build a new storage facility that will give us a substantial increase in storage capacity for raw materials and finished products.


Investment in new technology delivers enhanced customer service

We have recently completed a significant technology investment in new cutting equipment, production line expansion, kiln upgrades, and an integrated bar-code system.


Hazelhill Timber Products appointed sole Mondipal distributor

We are proud to announce that we have been appointed sole distributor for the Mondipal range of plastic products for the island of Ireland.


More news stories...