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At Hazelhill Timber Products, we are committed to total quality in everything we do. We operate state-of-the-art
machinery in the first purpose-built pallet factory in Ireland. Our staff are fully trained not only in our
production process, but also in health & safety, customer service, and quality control.
We pursue industry certifications to demonstrate our compliance with accepted industry standards and we have achieved
the following certifications:
- ISO 9001 (see our certificate)
- EPAL licence (see our licence)
- ISPM15 DB-HT (Heat Treatment) certification
We maintain comprehensive quality records of all aspects of our production process, from initial receiving of
raw materials to final delivery of pallet consignments. We operate a bale numbering identification system that
ensures we can produce kiln records to verify that the timber used in each pallet has been kiln-dried.
Many of our larger customers conduct frequent supplier audits to ensure that their suppliers are following agreed
processes and procedures. We welcome these audits and are proud of the levels of conformance they enable us to demonstrate.
We enthusiastically support the standardisation and quality initiatives undertaken by the pallet manufacturing industry in Ireland
and Europe. To that end, we are members of BrePal, the UK & Ireland National Committee for EPAL. Our founder, Milo Henry, was
the founding chairman of the Irish Pallet Manufacturer's Association.
Please contact us for more details of our quality system.
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